We deeply appreciate your trust in the products and services we recommend. However, due to the nature of our affiliate business model, the return and refund process operates as follows:
1. Responsibility for Returns and Refunds
Because AZI GROUP does not directly collect your payment or ship the merchandise, all requests for order cancellations, returns, warranties, or 100% refunds for defective items are governed strictly by the Return and Refund Policy of the final Third-Party Merchant (the website where you completed your purchase).
2. How AZI GROUP Can Support You
While we cannot directly issue refunds or accept returned goods, we are committed to consumer advocacy and are happy to assist you by:
Providing the correct contact information or customer support links for the specific merchant.
Guiding you on the standard procedures to file a return or refund claim with the partner website.
RETURN AND REFUND POLICY